Privacy Policy


Last updated: February 24, 2018

Umble Coffee Company, LLC (“us”, “we”, or “our”) operates https://www.umblecoffee.com website (the “Service”).  The term “your device” refers to any computer, tablet, smart phone or other device you are using to access our website or to operate any Umble Coffee Co mobile applications.

We at Umble Coffee Co understand how important privacy is to you.  In the spirit of complete transparency, please review our Privacy Policy, which explains how we collect and use your information as well as the choices you may have in keeping your information private.  This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.  We appreciate the trust you place in Umble Coffee Co and we are committed to respecting your privacy and the security or your personal information.

We will not use or share your information with anyone except as described in this Privacy Policy.

This Statement went into effect on the date noted at the top of this webpage. We may update this Statement from time to time. If we make material changes, we will post the updated Statement on this page and change the date at the top of this Statement webpage. We encourage you to look for updates and changes to this Statement by checking this date when you access our Service. We will notify you of any modifications to this Statement that might materially affect the way we use or disclose your personal information prior to the change becoming effective by means of a message on the Service.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.umblecoffee.com

By visiting the Service directly or through another site, you agree to become bound to the terms of this Privacy Policy and consent to the collection and use of information as discussed in this Privacy Policy.  If you do not agree to the terms of this Privacy Policy, do not access this Service.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information (“Personal Information”).

We may collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We may also collect purchasing information, device and usage information, and location information.

Collection of any information may be through cookies, web beacons, and similar technologies.

We may also collect information about you that is publicly available (ex: chat rooms, blogs, social media, etc) as well as information from other companies and organizations.  In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

In some cases, we may also collect information you provide about others. For example, when you order a Umble Coffee Co Gift for someone else, we may collect the name, phone number, address, and/or email address of the recipient, but note that we will use this information only for purposes of fulfilling your request.

We shall securely transmit your credit card and billing address information to Stripe for processing of payments associated with Umble Coffee Co. Credit card numbers (other than the last four digits) shall never be stored, collected or in any way processed by the Umble Coffee Co servers.

We also may collect information offline, holding to the same standards set forth by this Privacy Policy for the Service.  Examples of offline collection, use, and/or disclosure of information includes, but is not limited to, phones calls, letters sent to us with a return address, and faxes.

We collect this information for the purpose of:

  • Providing the Service
  • Identifying and communicating with you
  • Sending you personalized promotions and special offers
  • Inform you about our brand, products, events, or other promotional purposes
  • Responding to your requests/inquiries
  • Servicing your purchase orders
  • Detecting/preventing/investigating security breaches or fraud
  • Maintaining appropriate records for internal administrative purposes
  • Providing important product safety information and notice of product recalls
  • Improving our services
  • Auditing, research, and analysis to maintain, protect, and improve the Service
  • Ensuring the technical function of our network
  • Developing new products and services

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Behavioral Remarketing

Umble Coffee Company, LLC may use remarketing services at times to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.

AdRoll

AdRoll remarketing service is provided by Semantic Sugar, Inc.

You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1nt=1nw=false

For more information on the privacy practices of AdRoll, please visit the AdRoll Privacy Policy web page: http://www.adroll.com/about/privacy

Do Not Track Disclosure

We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Starbucks is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Starbucks may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Managing Your Account Information

Upon request we will provide you with information about whether we hold any of your personal information. You may access, correct, or remove your personal information by visiting your account through our website.  As required by law for taxes and other record keeping purposes, we are unable to completely delete an account.

Security

Our website is scanned on a regular basis for security holes and vulnerabilities in order to make your visit to our Service as safe as possible.  We take your security very seriously.

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.  Umble Coffee Co protects your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. When you transmit highly sensitive information (such as a credit card number) through our Service, we encrypt the transmission of that information using the Secure Sockets Layer (SSL) protocol.

We do not store any sensitive card holder information.  When you place an order with us, your information is encrypted and directly and securely transmitted to Stripe, our card processor.  Stripe is a leader in secure payment processing, and is fully compliant with all industry standards, including PCI compliance.  On subsequent orders (or subscriptions), they use stored information to process the charge.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy as manifested in your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

California Residents

If you are a California resident, you can request a notice disclosing the categories of personal information we have shared with third parties for the third parties’ direct marketing purposes. To request a notice, please submit your request by postal mail to: Umble Coffee Co, Privacy Department, 6914 MS HWY 389, Starkville, MS 39759. We will make every effort to promptly respond to your request.

Children’s Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of February 24, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make changes to this Privacy Policy, we will provide notice of such changes, such as by providing notice through the Services or updating the “Last Updated” date at the top and/or bottom of this Privacy Statement. Your continued use of the Service signifies your continued assent to the terms of this Privacy Policy, as updated or amended at that time.

Contact Us

If you have any questions about our Privacy Policy, please contact us by visiting this page on our website: https://www.umblecoffee.com/contact.

Final Note

This Privacy Policy is effective as of February 24, 2018.

Last updated: February 24, 2018.